Data Privacy
Effective Date: January 2025 • Your trust is our priority.
Our Promise
We never sell your personal data to third-party advertisers. Your information is used strictly to power your Jymo Mart experience.
Quick Summary
- Location used only for delivery tracking.
- Phone number used for OTP & Rider contact.
- Payments processed via encrypted gateways.
1. Information We Collect
To provide 15-minute delivery, we collect specific data points:
- Profile Data: Name, email address, and phone number for account verification.
- Precise Location: We track your GPS coordinates while the app is in use to route the nearest rider to your doorstep.
- Order History: To provide personalized recommendations and handle re-orders.
- Device Info: IP address and device ID to prevent fraudulent multiple-account creation.
2. How We Use Location Data
Unlike social media apps, our location tracking has a functional purpose. We use background location tracking to:
Rider Assignment
Finding the rider closest to your local neighborhood hub.
Live Tracking
Allowing you to see your groceries moving on the map in real-time.
3. Data Sharing
We only share your information with:
- Delivery Partners: They receive your name, phone number, and address to complete the delivery.
- Payment Processors: We use PCI-compliant partners to handle credit card and UPI data; Jymo Mart never stores your full card number.
Contact Privacy Officer
If you wish to delete your account or request a copy of your data, please contact us at:
privacy@jymomart.com